Privacy Policy

At sessanclothing.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information. It applies to your interactions with us through our website, sessanclothing.com, and in any other dealings you have with us.

By providing your personal information to us, you consent to us collecting, holding, using, and disclosing your personal information in accordance with this Privacy Policy.

What is Personal Information?

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not.

What Personal Information Do We Collect and Hold?

The types of personal information we may collect about you include:

  • Identity Data: such as your name, username or similar identifier, and gender.
  • Contact Data: such as your billing address, delivery address, and email address.
  • Financial Data: such as your payment card details (which are processed securely by our third-party payment processors) and purchase history.
  • Technical Data: such as your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Profile Data: such as your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: such as information about how you use our website and services.
  • Marketing and Communications Data: such as your preferences in receiving marketing from us and our third parties and your communication preferences.

We may also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal information but is not considered personal information as it does not directly or indirectly reveal your identity.

If you do not provide us with the personal information we have requested, we may not be able to provide you with our products or services or respond to your enquiries.

How Do We Collect Your Personal Information?

We collect most of this personal information directly from you when you interact with us, including when you:

  • Make a purchase or create an account on our website.
  • Subscribe to our marketing communications.
  • Contact our customer service team or otherwise communicate with us.
  • Enter a competition, promotion, or survey.
  • Provide us with feedback.

We also use automated technologies to collect Technical and Usage Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

For What Purposes Do We Use Your Personal Information?

We use the personal information we collect for the following primary purposes:

  • To process and fulfil your orders, including managing payments and delivering products to you.
  • To manage our relationship with you, which includes notifying you about changes to our terms or privacy policy, and asking you to leave a review or take a survey.
  • To enable you to participate in a competition or complete a survey.
  • To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
  • To make suggestions and recommendations to you about goods or services that may be of interest to you.

Marketing Communications

We may use your Identity, Contact, Technical, Usage, and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased goods from us and you have not opted out of receiving that marketing. You can ask us to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you.

Disclosure of Personal Information

We may disclose your personal information to the following categories of third parties for the purposes set out in this Privacy Policy:

  • Service Providers: We share your information with trusted third parties who provide services on our behalf, such as payment processing, order fulfilment, website hosting, data analysis, information technology and related infrastructure provision, customer service, email delivery, and auditing.
  • Professional Advisers: We may disclose your information to professional advisers including lawyers, bankers, auditors, and insurers.
  • Authorities: Where required by law, or to protect our rights or the rights of others, we may disclose your information to law enforcement, regulatory bodies, or other government agencies.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred to the new owners.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International Transfers

Some of our external third parties are based outside of Australia, so their processing of your personal data will involve a transfer of data outside of Australia. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

Data Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, which may include the right to:

  • Request access to your personal information.
  • Request correction of your personal information.
  • Request erasure of your personal information.
  • Object to processing of your personal information.
  • Request restriction of processing your personal information.
  • Request transfer of your personal information.
  • Withdraw consent.

If you wish to exercise any of these rights, please contact us using the details below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the bottom of this page. We will notify you of any material changes by posting the new Privacy Policy on this page and, where appropriate, we may also notify you by email.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights regarding your personal information, please contact us via our website, sessanclothing.com.